Vielle Support
Help, bug reports & feature requests
Vielle is built and supported by one person. The fastest way to reach me is email, and I read every message.
joem.dev@icloud.comGet in touch
Need help, found a bug, or have a feature request? Email joem.dev@icloud.com, or use Settings > About > Report a Bug in the app, which fills in your version and device.
Response time
I aim to respond within 2 business days.
How do I add music on iPhone?
Copy files into Vielle in the Files app (On My iPhone > Vielle), or from a Mac with Finder > your iPhone > Files. Vielle reads the tags and watches for new files.
How do I add music on a Mac?
Point Vielle at the folders your music lives in. It never moves anything unless you ask.
Why is a song missing?
Check the format is one Vielle plays (MP3, AAC, M4A, OGG, FLAC, WAV and others) and that the file isn't protected by DRM. Files bought with DRM, and anything inside other streaming apps, can't be played.
Why are there no covers?
Vielle uses artwork in your files or folder. To look up missing covers, turn on the online sources in Settings. They're off until you do.
Can I turn features off?
Yes. Vielle is modular: Settings lists every feature, and you can switch off whatever you don't use.
How do I move to a new device?
Use Backup in the Library settings, then Restore on the new one. To keep loves, playlists and play counts the same on your devices, use Sync with a shared folder such as iCloud Drive.
Is there a subscription?
No. Vielle is free to use, with an optional one-time Pro unlock. Use Restore Purchases on a new device.
Your files stay on your device
No accounts, no analytics, no tracking. Read the full privacy policy for details.